Process

How the service works

Two clear paths, both ending with expert imaging and a written report you can act on.

Mail-in process

  1. 1

    Submit an enquiry

  2. 2

    Share item details, dimensions and photos

  3. 3

    Receive suitability confirmation and quote

  4. 4

    Send the item using an appropriate lawful shipping method

  5. 5

    SMSC performs digital X-ray inspection

  6. 6

    Receive images, interpretation and written report

  7. 7

    Optional consultation call available

Attended process

  1. 1

    Submit appointment request

  2. 2

    SMSC reviews item suitability

  3. 3

    Appointment confirmed

  4. 4

    Bring item to SMSC facility

  5. 5

    Rapid inspection and image capture

  6. 6

    Report and consultation options provided